Walmart oil change gone bad?

On 12/15/12 at around 1:00 PM I went to walmart super center tire and lube. There was a long line of cars. A man greeted me. Telling me that I would have a wait of 1hr 30mins. He tried selling me all this extra stuff for my oil change. And I just declined it and said I just need an oil change. I went shopping around walmart for 1hr then came back to the auto center. My car wasn't even worked on yet. Almost all the men in the garage were staring at me and acting real shady. It made me uncomfortable and I kept getting up to look out the window to see what they were doing but they parked my car close to the end of the garage and I couldn't see much past my hood. Because they had two cars in line at once.It was taking them a good while to finish a simple oil change. The technician who greeted me came in and said sorry for the wait but we can't but we can't do your oil change. I was like why? And he said he didn't want to take the plug out to ruin my car… (Mind you, I'm not very good with cars I'm a 19 year old female college student. I also have a 2000 Honda civic that I bought from a trusted mechanic) I was like ok ill leave. Then a minute later he comes in and says Nevermind he got it out were going to do an oil change. I was like are you sure? He said yes. My fault for trusting a crook:(. Soon my car was done. The two men that had worked on my car left before I saw it. When I went outside I was suspicious so I wanted to see what they did. I went to open my good and my latch was completely broken off! I walked into the garage and a technician called the manager. The manager told me to go to a Honda Dealership and ask them for an estimate of how much it would be to fix it. And bring it back for a claim. She also told me they put on my old plug because they didn't have the right size for the new one. Later my car is leaking tons of oil and when I stop the engine is rattling! Idk what to do. I read bout walmart oil changes and I'm terrified thy won't honor my claim!

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